Ibing although young did a really good job of helping us all gel together and motivating us all to participate in activities which were new and outside of our comfort zone. His command of English was brilliant. He was caring towards me and very respectful and tried his best to interpret my dietary requirements to his colleagues. Ibing needs to build on his confidence and project his voice so all can hear him when he informs the group about planed activities and plans for each day as myself and some of the group could not hear if sitting at the other end of the table. Ibing was very proud of his country wanting to show us his culture, traditions and country. I loved the fact that he organised for us to attend his friend’s wedding, the best food I had during my time in Sumatra was at this wedding. (And there was no chips in sight). Ibing was able to communicate well with all people of all ages and cultures which shows a degree of emotional intelligence which is crucial when dealing with people. Ibing needs to be able to be truthful when he doesn’t know the answers to questions about his culture which he doesn’t know. No one knows everything and the guests did not expect him to know everything but to ask questions of the hosts and local people and give answers later. I have high regard for Ibing, Robbie and Del for the kindness, help, knowledge and support during our tour of Sumatra During our tour it would have been beneficial if Ibing had the authority to make important impromptu decisions to support and resolve problems guests encounter. When he was trying to sort out and resolve problems at Ricky’s beach house, management did not provide a timely and appropriate response, which resulted in guests having to pay for another accommodation and pay taxi fees at late notice. I feel that Ibing if he had the authority would have made appropriate decisions in the best interest of his guests. What would improve his development would be to train in nutrition and allergies so that people like myself have meals other than chips and bananas. They was so much that could be done with the food but was limited due to lack of imagination and understanding. I think that’s they should invest in leadership training for Ibing, Robbie and Del to shape them as people to understand themselves and others and give them a wide world view. I see great qualities in Ibing and I hope they gives him the opportunity to excel his natural abilities and learn and develop new skills to put him on the right path to gaining his aspirations and ambitions.

Ibing was a fantastic tour guide who brought a wealth of energy and knowledge to the group.

The tour was a complete adventure from start to finish. Not for the faint hearted, be prepared for a lot of walking and mud! Ibing was a wonderful guide - always smiling, friendly and on hand to answer questions, he treated us like his family. Having done tours with various companies this was by far the most challenging and off the beaten track - you’ll certainly get an authentic experience of what it’s like to live in Sumatra but be warned that this includes extremely basic accommodation, cold showers and intense trekking almost every day (the jungle walk is amazing but the easiest walk of the lot!). You’ll see amazing wildlife and some super cool locations with no other tourists, but it is a lot so be mentally prepared for a challenge.

This tour was amazing. Getting to experience true culture in a place not yet “ruined” by tourism. Everything from the people to the animals we got to see in the rainforest was a solid /. Ibing, our guide made this whole trip even more fun and enjoyable. By far the best tour I’ve ever been on. Masura Bagata to you Ibing !

Ibing was totally awesome and amazing Very caring and tended to everybody's needs a true credit tothis. Ibing is like a ray off sunshine always there to brighten your day with

Ibing was a great guide, leading us through all muddy jungles in Sumatra. It was a great experience to explore the very untouched Sumatra island. Best adventure ever

Enjoyable and eye-opening experience through Sumatra.

Ive had a brilliant time with ilham, getting the full experience from north and west sumatra! I really feel like ive seen alot and everythings been organised well and on time. Had the best time and sad its come to an end!

Ilham was awesome, almost like a crazy friend and there to help when needed. So happy with the activities and the welcoming vibe we all recieved. Ilham made sure we were content most of the times and one small hiccup he did resolve well! So happy overall!

Ilham was an absolute legend and he made the best trip of My life thanks so much foe your kindness and patience and overall great time

It was such an amazing experience. Everyone was so welcoming and kind and the activities were once in a lifetime. Highly recommend.

Literally I can't stress how much of a legend Illham is , really made the tour the best one of my life ? thanks so much

Friendly, kind, thoughtful. Really wanted everyone to gain the sumatra experience!

Ilham was a really nice and helpful guide, explaining us everything in detail and just allowed us to have a great time!

Ilham always brought the vibe! Had the best time and have memories that will last me a life time

Illham was an amazing tour guide who i would highly recommend to anyone wanting to travel to sumatra, he was very approachable and always made sure everyone in the group was ok. He is very respectful, kind and made the experience a lot better.

Illham was an amazing guide filled with knowledge on all the places we visited. Illham was always happy, friendly and able to answer any questions asked. He made sure everyone was okay, comfortable and enjoying themselves, which definitely made the group come as one. Would highly recommend Illham as a travel guide in Sumatra.

Ilham was a great guide who had a lot thrown at him, he always kept a smile on his face bispite the difficulties he had. He was full of knowledge about sumatra it was great to be apart of the tour and experience his passion and love for his country. The overall experience was amazing once in a lifetime which was made by our amazing tour guide.

Thoroughly enjoyed what we saw of Sumatra but a few things let the trip down primarily being the massive change in itinerary which wasn’t communicated to us until the first night. The second being that the accommodation wasn’t confirmed prior to our journey to bukkitinggi meaning Ilham had to source some last minute accommodation elsewhere. Despite all the difficulties with change in itinerary and lengthy travel days due to Eid Ilham made the trip worthwhile!

The tour was a real adventure from start to end - be prepared to be immersed in traditional Sumatran culture and ways of living. You need to be physically fit and mentally tough to enjoy this tour - almost every day you will be doing a long trek through mud or unstable surfaces. You’ll see some amazing locations and truly feel like you live like a local but tbh is comes with very basic conditions, cold showers, insects in rooms. So if you’re up for the challenge it’s an amazing tour and the guide is fantastic as well, but I don’t think the itinerary sets the right expectations for the challenge to come!